Rich Content Editor - Canvas

Upload an audio file using the Rich Content Editor

  • If student or Instructor states that they can’t record audio/video in the updates or discussion board. Or they can’t view Assignment submissions in Canvas.

How to upload an audio file:

  • Open Rich Content Editor
  • Open Media Uploader (looks like the youtube icon).

Upload Media

  • Click the Upload Media
  • Select Audio File
  • Choose the Select Audio File
  • Open Audio File
  • Select the audio file you want to
  • Click the Open button


  • The status bar will show you the progress of your audio upload.
  • The speed of your upload will depend on your internet connection and the size of your audio.
  • Wait for your media to upload.
  • Once the progress bar is full this window will automatically close.
  • View your audio automatically inserted into the Rich Content Editor.
  • Click the Save button.

How do I record audio using Flash in the Rich Content Editor?

If you are using Chrome or Firefox, you can record audio using HTML5. However, if you are using Internet Explorer 11 or Safari, you must use Flash to record audio in the Rich Content Editor. The Rich Content Editor is used in features that support the editor (Announcements, Assignments, Discussions, Pages, Quizzes, or Syllabus). You may need to Enable Flash in Internet Explorer 11 or Enable Flash in

Safari before recording video. You will also need to use the current versions of your web browser and Flash.

Open Rich Content Editor

Open Media Comment Tool (looks like Youtube icon)

  • Click the Video Clip icon to open the Media Comment Tool.
  • Allow Adobe Flash Player Access
  • Click Allow to give the Adobe Flash Player access to your computer’s camera and microphone.
  • Select Settings
  • You can open the Settings for the Flash Player to select specific options for your audio recording.
  • To open the settings, Right-click (PC users) or Control-click (MAC users) anywhere on the media window.
  • Modify Settings

You can select among the Flash Player Setting tabs and select your privacy settings and local storage limit on your local computer. You can also select a specific microphone using the drop-down menu if your computer contains more than one option.

  • Select Audio Recording Option
  • Click the Microphone icon.
  • Start Recording
  • Stop Recording (The time and the volume level of your recording will continuously update as you record. Click anywhere to stop recording).
  • Review Recording (Your recording will begin to playback automatically. To save your audio recording, Click the Save button. To re-record your audio message, click the Record button).
  • View Recording
  • Click the Save button to save any changes to the post made in the Rich Content Editor.
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